CTA Annual Workshop – London Heathrow
5-9 February 2027






















FAM VISITS
Saturday 6 February 2027 | Individual FAM Visits
A selection of individual FAM visits has been arranged for CTA delegates, thanks to the support of our London-based supplier members.
Delegates can choose which attractions they wish to visit during the day. Details of the participitating attractions, including opening times, locations and ticket arrangements, are provided below.
CITY CRUISES – 24-hour Hop-on Hop-off Pass
Explore London from the River Thames with City Cruises’ sightseeing services. Enjoy panoramic views of the capital from the open-air decks or indoor seating areas. Onboard refreshments, including a fully stocked bar, are available at additional cost. Live commentary is also provided.
Opening times | Please click here for the winter timetable.
Address and access | Please click here for access and boarding locations.
Tickets | A 24-hour Hop-on Hop-off pass will be provided in QR code format and emailed directly to participating delegates.
CUTTY SARK
Address | King William Walk, Greenwich, London, SE10 9HT
The historic tea clipper Cutty Sark was once the fastest ship of its time. Today, it is a renowned visitor attraction in the heart of Greenwich, a UNESCO World Heritage Site. Visitors can explore the ship and discover its history as one of the world’s most famous sailing vessels.
Opening times | 10:00–17:00
Access | Nearest station: Cutty Sark DLR.
Tickets | Individual PDF tickets will be sent to participating delegates in advance of the FAM visit.
LONDON TRANSPORT MUSEUM
London Transport Museum website
Address | Covent Garden Piazza, 39 Wellington Street, London, WC2E 7BB
Situated in the heart of Covent Garden, the London Transport Museum explores the history and development of London’s transport network, from horse-drawn carriages and the world’s first underground railway to the iconic red Routemaster bus and the Elizabeth line.
The Museum also explores the art and design behind London’s transport network, including its famous posters, vehicles and station architecture.
The Museum is currently hosting Art Deco: The Golden Age of Poster Design in its Global Poster Gallery. The exhibition explores the influence of the Art Deco movement on London Transport’s visual identity, featuring more than 100 original posters alongside works by renowned artists and designers.
Opening times | 10:00–18:00 (last admission at 17:00).
Access | Nearest Underground station: Covent Garden.
Tickets | Scannable barcodes will be sent directly to participating delegates by the London Transport Museum in advance of the visit.
HMS BELFAST
Address | The Queen’s Walk, London, SE1 2JH
HMS Belfast offers visitors the opportunity to explore all nine decks of this historic Royal Navy warship, which served during the Second World War. Known as a floating city, the ship once accommodated a crew of around 950 people. Visitors can explore its decks and discover what life was like on board through interactive displays and audio guides.
CTA delegates will also have the opportunity to visit the exhibition Pressure: The D-Day Decision, which explores the extraordinary story of the weather forecast that shaped the D-Day landings and the events behind the 2026 film Pressure.
Opening times | Daily, 10:00–17:00 (last admission at 16:00).
Access | Nearest Underground station: London Bridge.
Tickets | Delegates should visit the ticket desk on arrival to arrange admission and collect their complimentary beverage voucher.
IWM LONDON
Address | Lambeth Road, London, SE1 6HZ
Admission is free and no advance ticket is required. IWM London also offers delegates a complimentary beverage on arrival.
IWM London tells the stories of people whose lives have been shaped by conflict, through its collections, interactive displays and exhibitions.
CTA delegates will have the opportunity to visit Childhood in War, an immersive exhibition exploring how children have experienced conflict from 1914 to the present day. Through personal stories and interactive displays, visitors can discover the experiences of children affected by war, including evacuation and everyday life during wartime.
The exhibition is scheduled to close on 28 February 2027.
Opening times | 10:00–18:00 (last admission at 17:00).
Access | Nearest Underground stations: Lambeth North and Elephant & Castle
Tickets | Admission is free and unticketed. Delegates should visit the relevant desk on arrival to collect their complimentary beverage voucher.
ST PAUL’S CATHEDRAL
Address | St Paul’s Churchyard, London, EC4M 8AD
St Paul’s Cathedral is one of London’s most iconic landmarks and a masterpiece of English architecture. Visitors can explore the Cathedral Floor and Crypt, discover its monuments and artwork, and enjoy views across London from the Dome Galleries.
Opening times | 08:30–16:30 (last admission at 16:00).
Access | Nearest Underground station: St Paul’s.
Tickets | Individual tickets will be issued to participating delegates in advance.
THE LONDON EYE – Complimentary access for buyers only
Address | Riverside Building, County Hall, Westminster Bridge Road, London, SE1 7PB
The London Eye is one of the capital’s most recognisable attractions. Rising 135 metres above the River Thames, this observation wheel offers panoramic 360-degree views across London.
Opening times | Saturday 6 February: 11:00–17:30.
Access | Nearest Underground station: Waterloo.
Tickets | The London Eye will email Buyers a booking link and code. Buyers can then select their preferred visit time on Saturday 6 February, subject to availability.
TOWER OF LONDON
Address | Tower of London, London, EC3N 4AB
Founded by William the Conqueror in 1066, the Tower of London is a UNESCO World Heritage Site with a history spanning almost 1,000 years. It has served as a royal palace, prison, armoury, mint and menagerie, and has witnessed some of the most significant events in British history.
Visitors can explore the medieval White Tower and Royal Palace, see the Crown Jewels and discover the stories of famous prisoners. Free guided tours led by the Yeoman Warders, also known as Beefeaters, are available.
Opening times | 09:00–16:30 (last admission at 15:00).
Access
- Approximately 5 minutes’ walk from Tower Hill Underground station (District and Circle lines).
- Approximately 10–15 minutes’ walk from Monument, Bank, Aldgate and Aldgate East Underground stations.
- London Bridge and Fenchurch Street railway stations are also within walking distance.
Tickets | Individual PDF tickets will be sent to participating delegates in advance of the FAM visit.
WESTMINSTER ABBEY
Address | Dean’s Yard, London, SW1P 3PA
With a history spanning more than 1,000 years, Westminster Abbey has been at the heart of British royal and national life. This magnificent Gothic church has hosted royal coronations since 1066, as well as royal weddings, state funerals and memorial services. It is also the final resting place of monarchs, poets, scientists and many influential figures in British history.
Opening times | Saturday 6 February: 09:00–15:00.
Access
- Nearest Underground stations: Westminster (Jubilee, District and Circle lines) and St James’s Park (District and Circle lines).
- National Rail: London Victoria and Waterloo (approximately 0.8 miles).
- Bus routes: 11, 24, 26, 88 and 148.
Tickets | Individual tickets will be issued to participating delegates
Sunday 7 February 2027 | A Royal Day Out Windsor Castle and Hampton Court Palace
Morning FAM Visit – Windsor Castle
Delegates arriving on Saturday or early on Sunday are invited to join a guided FAM visit to Windsor Castle, courtesy of Royal Collection Trust.
09:00 – Departure by coach from the Hilton London Heathrow Airport Terminal 5.
About Windsor Castle
Windsor Castle is the oldest and largest occupied castle in the world. A royal home and fortress for more than 900 years, it remains a working palace and is an official residence of His Majesty The King.
Discover the history and architecture of this world-famous royal residence. The visit includes the magnificent State Apartments and St George’s Chapel, as well as the castle’s historic surroundings.
12:00 – Lunch at the Macdonald Windsor Hotel.
Afternoon FAM Visit – Hampton Court Palace
All delegates are welcome to join the afternoon FAM visit to Hampton Court Palace, sponsored by Historic Royal Palaces.
Delegates can either travel with the group from Windsor or make their own way directly to Hampton Court Palace.
Those joining the group in Windsor should meet at Windsor coach park, Alma Road, Windsor, SL4 3HY, in time for the 13:00 coach departure.
Please refer to the dedicated Transport page for further details.



